Delivery - Director
Axsiumgroup
Australia Remote
APAC Delivery Director
The Delivery Director is accountable for the success of a portfolio of client engagements, ensuring high-quality delivery, profitability, and long-term client satisfaction. This individual will lead cross-functional teams, mentor project teams, and partner with Sales to drive growth across both new and existing accounts.
This role is ideal for someone who thrives in a high-growth, fast-paced consulting environment and brings a blend of leadership, delivery discipline, and strategic thinking.
This position is remote and can be based in Australia.
Duties and Responsibilities
Client and Engagement Leadership
Lead the delivery of multiple, concurrent client engagements, ensuring they are completed on time, within scope, and on budget.
Serve as a senior point of contact for assigned clients, fostering long-term relationships and ensuring satisfaction with services delivered.
Manage and mentor the assigned consulting teams including project managers and consultants, addressing performance management and development opportunities.
Enforce delivery standards, methodologies, and best practices to drive consistency and quality across engagements.
Oversee project financials including forecasting, budgeting, and profitability tracking.
Identify delivery risks and implement mitigation strategies to ensure successful outcomes.
Delivery Leadership
Work closely with other Delivery leaders as well as Sales and Executive teams to align delivery with business goals and client expectations.
Drive initiatives to improve delivery efficiency, client satisfaction, and team performance.
Assist in recruiting by interviewing candidates and providing hiring recommendations.
Business Development and Sales Support
Partner with our Sales Directors to identify and pursue opportunities to expand services within existing accounts.
Participate in sales pursuits with new clients.
Contribute to account planning and strategy sessions to align delivery capabilities with client growth objectives.
Support the development of proposals, statements of work (SOWs), and pricing strategies for new and existing clients.
Participate in client presentations, solutioning workshops, and contract negotiations as a delivery subject matter expert.
Provide insights from delivery experience to inform go-to-market strategies and service offerings.
Qualifications
10+ years of client-facing consulting experience, preferably in the workforce management (WFM), human capital management (HCM) or similar industry.
Proven track record of managing large-scale, complex projects or programs.
Leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Experience in a small, high-growth and fast-paced consulting environment.
Knowledge of UKG Pro WFM or Infor WFM is a plus.
Experience with financial oversight and P&L responsibility is a plus.
Ability to travel as both domestically and internationally.