National Business Development Manager – Commercial Vehicles

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Ready to take the wheel of a high‑impact national portfolio?

O'Brien, Australia’s leading automotive glass specialist, is looking for an exceptional National Business Development Manager – Commercial Vehicles to lead, grow, and elevate our Commercial Vehicles sector.

This senior role is ideal for a commercially savvy relationship builder who thrives on delivering value, solving problems, and shaping long-term partnerships.

Why Join O'Brien?

At O'Brien, you’ll be part of an iconic Australian brand with world‑class capability, industry‑leading service, and a passionate team committed to excellence. You’ll influence national strategy, build relationships with top-tier customers, and have a direct impact on our commercial success.

About the Role

As the National BDM – Commercial Vehicles, you will own the end‑to‑end commercial lifecycle for major B2B customers across Australia. This includes opportunity identification, commercial structuring, negotiation, implementation, contract management, and ongoing relationship development.

You’ll work confidently at both strategic and operational levels—leading high‑value negotiations, designing tailored solutions, and working closely with internal teams to deliver best‑in‑market outcomes.

Key ResponsibilitiesCustomer & Relationship Leadership

• Deliver an outstanding, responsive, and professional customer experience
• Act as the primary commercial contact for national accounts
• Build strong multi‑level customer and industry relationships
• Lead monthly and quarterly performance reviews
• Manage escalations promptly and effectively

Commercial & Contract Management

• Lead development, negotiation, and renewal of commercial agreements
• Define pricing, scope, SLAs, KPIs, and escalation structures
• Protect pricing integrity, margins, and commercial risk
• Collaborate cross‑functionally to ensure agreements are operationally deliverable

Sales Management & Growth

• Own the national sales strategy for the Commercial Vehicles portfolio
• Identify and convert new business opportunities
• Lead end‑to‑end tenders, bids, and proposals
• Forecast and manage pipeline, revenue, and margin performance
• Work with Sales, Operations, IT, Credit Services, and more to deliver growth initiatives

Performance & Insights

• Analyse account performance (volume, revenue, margin, service)
• Present performance insights internally and externally
• Use data to drive commercial decisions and pricing strategies
• Ensure review actions are clearly owned and completed

What You’ll BringEssential

• 10+ years’ experience in sales or business development within a trade or service environment
• Strong experience working with commercial contracts and large B2B customers
• Minimum 2 years of key account management with proven results
• Exceptional communication and stakeholder management skills
• A proactive, results‑driven mindset with a desire to grow long‑term with O'Brien

Desirable

• Tertiary qualifications
• Experience in trade-based or automotive environments
• Demonstrated success in driving sustainable business or market growth

Your Impact

In this role, you’ll be the driving force behind the growth and success of our Commercial Vehicles portfolio. You’ll build strong partnerships, identify new opportunities, and ensure exceptional commercial and service outcomes for O’Brien and our customers.

Ready to steer your career forward?

If you're a polished commercial operator with passion, resilience, and the ability to influence at all levels—we’d love to hear from you.

Apply now and help shape the future of Commercial Vehicle solutions at O'Brien

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At

O'Brien®

, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of

Belron

®

, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

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Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.