Sales Solution Engineer, Healthcare (Australia)
Hyland
Sydney, UNAVAILABLE, Australia Remote
Overview
The Sales Solution Engineer is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process.
Responsibilities
Act as the technical lead for multiple, complex customer engagements, applying expertise in the solution and/or vertical
Consult with the customer; identify technical needs, establish requirements and formulate solution strategy
Create a demonstration of the innovative solution strategy, applying expertise and best practice knowledge
Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
Develop standards for internal documentation to ensure consistency and adherence to process
Provide technical responses for request for proposals (RFPs)
Operate as an innovative thought leader among the team; contribute significantly to the overall growth and quality of the department
Operate as a recognized expert in ECM, vertical markets and/or the technical intricacies of solutions; serve as a liaison to other departments within the company when expertise can be leveraged
Present at trade shows, conferences and events
Partner with development and advocate for solution enhancements
Mentor, coach and train other team members
Basic Qualifications
Bachelor’s degree in related field, such as Management Information Systems or Computer Science
Expertise in technical sales and relevant industry or technology
Significant experience with Enterprise Content Management (ECM)
Significant experience with software implementation methodologies
Able to thrive in a fast paced, deadline driven environment
Self-directed with the ability to manage projects to completion
Excellent collaboration skills, applied successfully within team as well as with other areas
Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
Driven to learn and stay current professionally
Experience providing guidance and support to developing team members
Up to 60% travel time required
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job